Shipping Policy
Michelle-Mary is committed to providing customers with an efficient, secure, and transparent shipping service. In this section you’ll find all the information about delivery times, shipping methods, costs, and procedures to ensure the best possible shopping experience.
Delivery Times
We process and ship orders within 24–48 hours of receiving purchase confirmation. Orders typically arrive within 5–14 business days, but this may vary due to: Unpredictable weather conditions Peak periods such as holidays or special promotions Customs clearance procedures, if applicable
Free Shipping
Michelle-Mary always offers free shipping on all orders, with no minimum purchase amount or destination restrictions, making your online shopping even easier and more cost-effective.
Shipping Methods
Items are shipped directly by our partner supplier. This allows us to optimize handling times and ensure strict quality control on every product.
Order Processing
After your purchase, you’ll receive an email confirmation with all your order details. We ship your order within 24–48 hours of confirmation. You’ll receive a tracking number so you can monitor your shipment at any time.
Shipment Tracking
With your tracking number, you can check the delivery status directly on the carrier’s website, so you always know where your package is and when it will arrive.
Customer Service
If you have any questions or need assistance with your order or shipping, our customer service team is here to help:
Email: info@michelle-mary.com
We respond promptly and professionally.
Limitations & Liability
We do our utmost to meet the estimated delivery times, but delays may occur due to circumstances beyond our control, such as customs inspections, severe weather, or other extraordinary events. Michelle-Mary cannot be held responsible for these delays. Thank you for your patience and understanding.
Conclusion
Our priority is to give you a positive online shopping experience from product selection to delivery at your door. This shipping policy is designed to provide transparency, speed, and continuous support. For any further information or questions, feel free to contact us at:
Email: info@michelle-mary.com